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Privacy Policy

General information

This privacy policy ("Privacy Policy") explains how Doughpad ("Doughpad", "Dough", "Doughbsc", "our", "we", or "us") collects, uses, and discloses information about you (“you”, “your”, or “customer”). As the operator of the sites, we take the protection of your personal data very seriously.
This Privacy Policy applies when you use doughpad.com, docs.doughpad.com (the "Website", “Websites”, “Site” or “Sites”), user our services, contact our customer service team, engage with us on social media, or otherwise interact with us. Through DoughPad you may have an opportunity to send us information, such as through the [ ] pages or any other area where you may send e-mails. By choosing to participate in these, you might provide us with personal information. The personal information we may collect might include your [name, address,…] and any other relevant information that may be included within correspondence. In addition, details of your visits to our DoughPad including (but not limited to) IP address, cookies, traffic data, location data, weblogs and other information related to what pages are accessed and when may be collected.
DoughPad will retain and process your personal data only when this is necessary to achieve our commercial or business objectives and to comply with our legal and regulatory obligations. DoughPad has concluded the processing of personal data for the reasons mentioned below shall be considered necessary, as there would not be another way of achieving the identified interests of DoughPad. Therefore, the processing of this data is in our legitimate interest in accordance with Art. 6 Par.1 lit. f GDPR and you have provided consent in accordance with Art. 6 Par. 1 lit. a GDPR. DoughPad may also retain your information to comply with any applicable laws or regulations. We are legally required to hold some types of information to fulfil any statutory and regulatory obligations. DoughPad may, for example, use your information to: respond to queries from you or provide information that you request from us; ensure that content from our Site is presented in the most effective manner for you and for your computer; provide you with information about our products and services; respond to your inquiries; verify your information including any necessary know your customer (KYC) or anti-money laundering (AML) checks required under relevant laws or otherwise; operate, evaluate and improve our business (developing our products and services, improving our communications, performing auditing or accounting functions); protect against any unlawful activity and prevent fraud (which may include passing your information on to the appropriate legal or regulatory bodies); carry out our obligations arising from any contracts entered into between you and us; comply with any legal requirements and our policies; allow you to participate in interactive features of our service when you choose to do so; or any other internal purposes that we believe to be necessary.[To be updated].
As a principle, DoughPad will only retain your personal data for such period of time as is necessary to serve our business interest and will not process personal data beyond that point. If you ask for your personal data to be removed, we may still keep it in our records for 5 years to comply with regulatory requirements and will proceed to delete it afterwards provided there is no other reason which makes it necessary for us to keep the personal data (e.g. a legal or regulatory investigation or pending Court case). You would not be contacted during such period.
How we store, transfer and process personal data All information you provide to us is stored on secure cloud servers. Information may be transferred, stored and processed by third parties (see below). It may also be processed by staff operating outside of EU who work for us or for one of our suppliers of services, such as data processors or providers of back up services. You should be aware that in territories outside of EU, laws and practices relating to the protection of personal data are likely to be different and, in some cases, may be weaker than those within the EU. By submitting your personal data, you are agreeing to this transfer, storing or processing. Such transfers outside the EU will only take place where either (i) the Commission has decided that such third country ensures an adequate level of protection; or (ii) we have provided appropriate safeguards, and on the condition that enforceable rights and effective legal remedies are available for you. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. By submitting your personal data, you agree to the potential transfer, storing and other processing described above. We will take all steps reasonably necessary to ensure that your personal data are treated securely. Use of third parties Communicating via the internet and sending information to you by other means necessarily involves your personal information passing through or being handled by third parties, but we do not sell or distribute without your permission your personal information to third parties for purposes of allowing them to market products and services to you. What rights you have with regards to your personal data we process You have the right to access your personal data and request a copy of the information held by us about you. You also have the right to ask for your information to be transferred to another organisation or to yourself. Where such requests are manifestly unfounded or excessive, we will inform you and we may charge a reasonable fee or refuse to respond to such a request. You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we intend to use your personal data for such purposes. You can exercise your right to prevent such processing by contacting us directly. You can also exercise the right and change your marketing preferences or restrict any specific uses of your personal data at any time by contacting us. The accuracy of your information is important to us. We review information we hold to ensure it is up to date and accurate. You have the right to correct any inaccuracies in the details we hold about you – if you change your email address or notice any other information we hold is inaccurate or out of date, please contact us. You have the right to obtain without undue delay the rectification of any inaccurate personal data concerning you. Your rights to access, rectify, erase or restrict your personal data stated above will be processed by DoughPad usually within 30 days of receiving your request. However, DoughPad may notify you within such timeframe of an increased time period to process your request and its reason. Where DoughPad believes the request is unreasonable it shall notify you and refuse to process your request. Our Site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies or the treatment of your personal data by any third parties. Please check these policies before you submit any personal data to these websites.
If you would like to exercise any of these rights, please contact us at [email protected] Complaints If you believe your personal data has been processed by DoughPad in a way that does not comply with the Data Protection Legislation, you have the right to lodge a complaint with us directly or with a supervisory authority.